***Important (COVID-19) notice*** Savana will be continuing to offer counselling and support services throughout the upcoming lockdown period. At this time there will be no change to the services offered. We have taken all reasonable steps to ensure that our premises adhere to the government’s guidance on managing the risk of COVID-19. The safety and well-being of our clients, counsellors and staff is our top priority and we are doing all we can to continue providing our services to all.


Please be aware you can still contact the service on 01782 433204 / 433205 if you require any support. As always, we will do our upmost to support all our clients, counsellor’s and staff. For more information and guidance on our procedures for attending your face to face sessions, click here.


Savana offers clients weekly 50 minute, one to one sessions with a qualified counsellor.

It is not the same as going to a doctor or other experts. Your counsellor will not tell you what is ‘wrong’ with you, tell you what to do, interpret, direct, or act on your behalf. They will work with whatever you wish to bring.

You and your counsellor will review the work you have done together regularly to help identify whether counselling is achieving what you want it to achieve.

Call us on 01782 433204 to discuss your options and how Savana can help you. ​


Appointments are usually held at Savana. We can also arrange appointments at other venues, including schools, where appropriate.Availability is between the following times:

Monday                9am – 8pm
Tuesday               9am – 8pm
Wednesday           9am – 8pm
Thursday              9am – 8pm
Friday                  9am – 5pm
Saturday              9am – 2.30pm
Sunday                 Closed

Frequently Asked Questions

We have male and female counsellors and ISVAs.
If you feel that you cannot work with your counsellor or ISVA, tell us. We will try to provide you with a replacement.
We also have a female only space for those who feel that they need it.
No – there is no charge for our services.
As Savana is a charity, donations are always welcome but counselling and ISVA appointments are free.
You can have someone refer you on your behalf (with your permission) and you can bring someone with you to your first appointment if you wish.
Savana works with people aged 4 years and above.
Whatever your gender, age, ability, race, sexuality, class, HIV status, nationality or religion and wether your expeirence was recent or in the past you are eligible for our services.
If you don’t know or are unsure if something has happened to you, just ask!