Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


In compliance with UK and European Protection Regulations, this privacy policy explains what personal data we collect and how we deal with it. This policy was updated on the 25th May 2018 to ensure that we are adhering  to the new General Data Protection Regulation (GDPR).

Savana Inc. Ltd takes the protection of your privacy very seriously. We will only use your personal data to deliver the services you have requested from us, and to meet our legal responsibilities.

We collect information from you when you complete a referral form on our website, this includes your name, date of birth, post code and contact number we also ask for your consent to contact you.

This information is directed to where the referral is handled by the services team.  Any employees  with access to your information  have a duty of confidentiality under their contract and in accordance with the ethical standards of The British Association of Counselling and Psychotherapy (BACP).

No information is retained on the website.


We do not allow media to be uploaded onto our website.

We do have a Twitter feed which is linked to Savana, for the purpose of up-to date news around sexual and domestic violence.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

See WordPress Privacy Policy (

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


We use statistical  information which  is taken from webpage visits which links to a secure server. The information we use is:

“Unique visitors” is visits per New user

“Number of visits” includes when the same person (or IP) come back to the website

“pages” are total pages viewed by anyone (returning or not)

“Hits” include refreshed pages (within the same visit)

As a Charity we use this statistical information to provide our funders with information about our website use.

Who we share your data with

“At Savana, we are committed to maintaining trust and confidence with all our visitors to our website. We  want you to know that Savana do not sell, rent, trade or swap ant personal information with any other companies or businesses”.

How long we retain your data

We do not retain personal information on the website

What rights you have over your data

You have the right to view, amend or delete any personal information which Savana holds.

Email you request to:

Write to us:

C/O the CEO

Unit C

Metro Business Park

Clough Street


Stoke on Trent



Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We do not collect contact personal information on this website

Additional information

Our website is hosted by Like most website operators, collects non-personally -identifying information of the sort that web browsers and servers typically make available, such as a browser type, language preference, referring site, and the date and time of each visit (see privacy policy)